Privacy Policy

Effective October 23, 2026. This policy explains how Nguyen Commerce handles personal information through nguyencommerce.store and customer support.

Information we collect

We collect information you provide when placing an order, creating an account or contacting us, such as name, email, billing and delivery addresses, phone number where needed, order details and correspondence. Our website and hosting services may record IP address, browser/device information, error logs and interactions necessary to operate and protect the store.

How we use information

We use information to process and deliver orders, provide customer service, manage returns, maintain accounts, prevent fraud, protect the website, keep business records and meet legal obligations. Optional marketing is sent only where the applicable requirements are met and can be stopped through the provided unsubscribe method or by contacting us.

Payments

When an online payment service is enabled, payment information is handled by the payment provider shown at checkout under its own privacy terms. We do not ask you to email full card details. We do not store full card numbers or card security codes in ordinary order records. Do not submit card details outside the actual payment-provider interface.

Service providers and disclosures

We use WordPress and WooCommerce to operate the store, Hostinger for hosting, and Zoho Mail for business email. Relevant information may be shared with hosting and technology providers, payment processors when connected, shipping carriers, professional advisers and authorities where required. We disclose only what is needed for the relevant purpose. We do not operate a data-broker business or intentionally sell customer lists.

Cookies

Essential cookies support the shopping cart, account sign-in, security and checkout. Browser settings can limit cookies, but some store features may then be affected. Optional advertising or analytics technologies, if added later, will require an updated disclosure and any consent controls required for visitors’ locations. No optional analytics or advertising integration is promised by this policy.

Retention and protection

Records are kept for as long as reasonably necessary for orders, support, accounting, dispute resolution and legal obligations, then deleted or de-identified where practical. We use access controls and encrypted connections, but no system is risk-free. Service providers may process information in countries other than your own.

Your choices and rights

Depending on your location, you may have rights to access, correct, delete, restrict or receive a copy of your information, object to certain processing, withdraw consent or complain to a supervisory authority. Contact us to make a request. We may verify your identity and retain information where required by law. We do not knowingly seek personal information from children under 13; a parent may contact us about information submitted by a child.

Changes and contact

Material changes will be reflected here with an updated effective date. Contact us for privacy questions or requests.

Email support@nguyencommerce.store.

Nguyen Commerce
1724 112TH ST SE APT 3
EVERETT, WA 98208
United States